Terms of Service

2.1 Overview

beeViral is a social media management platform that enables users to:

• Create and schedule content for multiple social media platforms
• Connect and manage Instagram, TikTok, and YouTube accounts
• Publish content simultaneously across connected platforms
• Access analytics and performance metrics
• Manage multiple social media accounts from a unified dashboard

2.2 Service Availability

• The Service is provided "as is" and "as available"
• We do not guarantee uninterrupted or error-free operation
• Service availability may vary based on third-party platform policies and technical constraints
• We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time

3.1 Eligibility Requirements

To use the Service, you must:

• Be at least 16 years of age (or the minimum age required in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account

3.2 Account Registration

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the accuracy of your account information
• You must promptly notify us of any unauthorized use of your account
• One person or entity may not create multiple accounts without our express written consent

3.3 Account Security

• You are solely responsible for maintaining the confidentiality of your login credentials
• You must use strong, unique passwords and enable two-factor authentication where available
• You must immediately notify us of any suspected unauthorized access or security breach
• We are not liable for any loss or damage arising from unauthorized account access due to your failure to maintain security

4.1 OAuth Authorization

• The Service uses OAuth 2.0 to connect with third-party social media platforms
• You must authorize specific permissions for each connected platform
• We only access data and perform actions within the scope of granted permissions
• You may revoke authorization at any time, though this may limit Service functionality

4.2 Third-Party Platform Compliance

• You remain solely responsible for compliance with all third-party platform terms of service
• You must ensure your content complies with platform-specific community guidelines and policies
• We are not responsible for platform policy violations, account suspensions, or content removals
• Platform API changes or restrictions may affect Service functionality without notice

4.3 Platform Limitations

• Third-party platform limitations may affect Service features and availability
• We do not control third-party platform operations, policies, or technical requirements
• Service functionality may be limited by platform rate limits, API restrictions, or policy changes
• We are not responsible for platform downtime, maintenance, or service interruptions

5.1 User Content Ownership

• You retain all ownership rights in content you create, upload, or schedule through the Service
• "User Content" includes text, images, videos, captions, and other materials you provide
• You are solely responsible for ensuring you have all necessary rights to your User Content
• You must not upload content that infringes third-party intellectual property rights

5.2 License to Company

You grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Host, store, and process your User Content as necessary to provide the Service
• Transmit and distribute your User Content to connected third-party platforms
• Create derivative works for technical purposes (format conversion, optimization)
• Display your User Content within the Service interface

This license terminates when you delete content or close your account, subject to technical limitations and backup retention.

5.3 Content Restrictions

You may not upload, post, or transmit content that:

• Violates applicable laws or regulations
• Infringes intellectual property rights
• Contains malicious code, viruses, or harmful elements
• Is defamatory, harassing, threatening, or abusive
• Promotes illegal activities or violence
• Contains sensitive personal information of others without consent
• Violates third-party platform community guidelines

5.4 Content Monitoring

• We do not pre-screen User Content but reserve the right to review and remove content
• We may remove content that violates these Terms or applicable law
• We may suspend or terminate accounts for repeated violations
• Content removal does not waive our right to pursue legal remedies

6.1 Prohibited Activities

You may not:

• Use the Service for any unlawful purpose or in violation of applicable law
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use automated tools, bots, or scripts to access the Service beyond permitted API usage
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Resell, redistribute, or create derivative works based on the Service
• Violate the privacy rights of others or collect personal information without consent
• Engage in any conduct that restricts or inhibits other users' enjoyment of the Service

6.2 Spam and Abuse Prevention

• You may not use the Service to send unsolicited communications or spam
• You may not create fake accounts or impersonate others
• You may not engage in artificial inflation of metrics or engagement manipulation
• You may not use the Service to violate platform-specific anti-spam policies

6.3 Security Violations

• You may not attempt to probe, scan, or test the vulnerability of the Service
• You may not bypass any security measures or access controls
• You may not introduce malicious code, viruses, or other harmful elements
• You may not attempt to intercept or monitor communications or data

7.1 Subscription Plans

• The Service may offer free and paid subscription tiers with different feature sets
• Subscription terms, pricing, and features are subject to change with notice
• Upgrades and downgrades take effect at the next billing cycle unless otherwise specified
• Free tier limitations may be modified at our discretion

7.2 Billing and Payments

• Subscription fees are billed in advance on a recurring basis (monthly or annually)
• All fees are non-refundable except as expressly stated in our refund policy
• You authorize us to charge the payment method on file for applicable fees
• Failed payments may result in service suspension or termination
• Price changes will be communicated at least 30 days in advance

7.3 Taxes

• Fees are exclusive of applicable taxes, which are your responsibility
• We may collect applicable taxes where required by law
• Tax rates and obligations may vary based on your location

8.1 Privacy Policy Incorporation

• Our Privacy Policy is incorporated by reference and governs data collection and use
• You consent to data processing as described in the Privacy Policy
• You are responsible for obtaining necessary consents for any personal data you provide

8.2 Data Security

• We implement reasonable security measures to protect your information
• You acknowledge that no system is completely secure
• We are not liable for unauthorized access due to circumstances beyond our control
• You must comply with applicable data protection laws for any personal data you process through the Service

8.3 Data Backup

You are responsible for backing up your content and data. We are not liable for data loss.

9.1 Company Intellectual Property

• The Service, including software, design, text, graphics, and trademarks, is owned by or licensed to us
• You are granted a limited, non-exclusive, non-transferable license to use the Service
• You may not modify, copy, distribute, or create derivative works based on our intellectual property
• All rights not expressly granted are reserved

9.2 Trademark Usage

• "beeViral" and related marks are our trademarks
• You may not use our trademarks without express written permission
• You may not use confusingly similar marks or domain names

9.3 DMCA Compliance

• We respond to valid DMCA takedown notices for copyright infringement
• Repeat infringers may have their accounts terminated
• Counter-notification procedures are available for disputed claims

10.1 Service Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR DATA

10.2 Third-Party Platform Disclaimers

• We are not responsible for the availability, functionality, or policies of third-party platforms
• We do not endorse or guarantee the quality of third-party services
• Third-party platform changes may affect Service functionality without notice
• You use third-party platforms at your own risk

10.3 User Responsibility

• You are solely responsible for your use of the Service and any consequences thereof
• You must evaluate the accuracy and completeness of all content and information
• We recommend maintaining backups of important content and data
• You acknowledge that technical issues may result in content loss or service interruption

11.1 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM
• WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• THIS INCLUDES DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
• LIABILITY LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, ETC.)

11.2 Specific Exclusions

We are not liable for:

• Third-party platform actions, including account suspensions or content removals
• Loss of content, data, or analytics information
• Service interruptions or technical failures
• Unauthorized access to your account due to your security failures
• Decisions made based on Service analytics or recommendations

11.3 Essential Purpose

These limitations are fundamental elements of the agreement between you and us. The Service would not be provided without these limitations.

12.1 User Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Service
• Your User Content or any content you post through the Service
• Your violation of these Terms or applicable law
• Your violation of third-party rights, including intellectual property rights
• Your violation of third-party platform terms of service

12.2 Indemnification Process

• We will promptly notify you of any claim subject to indemnification
• You will have sole control over the defense and settlement of claims
• We may participate in defense at our own expense
• You may not settle claims affecting us without our written consent

13.1 Termination by You

• You may terminate your account at any time through account settings
• Termination does not relieve you of any payment obligations incurred prior to termination
• You may export your data prior to termination, subject to technical limitations
• Content may be retained in backups for a reasonable period after account closure

13.2 Termination by Us

We may suspend or terminate your access to the Service:

• For violation of these Terms or our policies
• For illegal or harmful conduct
• For extended non-payment (paid accounts)
• If required by law or third-party platform requirements
• At our discretion with or without cause (subject to applicable law)

13.3 Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• We may delete your account and associated data after a reasonable period
• Surviving provisions (including payment obligations, intellectual property rights, and liability limitations) remain in effect
• Third-party platform connections may be automatically revoked

14.1 Right to Modify

• We reserve the right to modify these Terms at any time
• Material changes will be communicated through email, in-app notifications, or website notices
• Changes become effective 30 days after notice (or immediately for legal/security reasons)
• Continued use after changes become effective constitutes acceptance

14.2 Notification Methods

• Registered email address
• In-app notifications
• Website banner or notice
• Account dashboard messages

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

15.2 Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration rather than in court, except that:

• You may assert claims in small claims court if they qualify
• We may seek equitable relief to protect our intellectual property rights
• Either party may seek emergency relief to prevent irreparable harm

15.3 Arbitration Process

• Arbitration will be conducted by a recognized arbitration organization
• The arbitration will take place in [Location] or via remote proceedings
• Each party will bear their own costs and attorneys' fees
• The arbitrator's decision will be final and binding

15.4 Class Action Waiver

YOU AND COMPANY AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and us regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

16.6 Survival

Provisions that by their nature should survive termination will survive, including intellectual property rights, liability limitations, indemnification, and dispute resolution.